Can't sign in to Streamer

If you forget or don't have access to your Streamer email or password, you can reset your password.

If you know your Netflix account email and password but can't sign in, follow the instructions that apply below.

Can't sign in on any device

If you see this error when trying to sign in with an existing account:

Sorry, we can't find an account with this email address. Please try again or create a new account.

Follow these steps:

1. Visit login page

2. Select I don't remember my email or phone and fill out the form.

   • If you don't see this option, it means that account recovery by billing information isn't available in your region.

3. Select Find Account.

If you're billed through another company or get Streamer as part of a package, search the name of the service provider in the Streamer Help Center. Select the related billing article and go to the section "I’m having trouble signing in to Streamer."